Shipping in Germany takes place within 2-4 working days. Of course, there can be delays in a few seasons, but usually not more than 1 week.

Here You can find information about our shipping & shipping abroad.

Yes, we deliver internationally. Here You can find more information about international shipping.

If your package has still not arrived after 7 days, please contact us by email and we will take care of your request.
help@givelove.de

You will receive an email from us with the tracking number for your shipment. This enables you to understand when your shipment will arrive.

Yes, within 30 days you can send the package back with the original packaging and in its original condition. However, you carry the shipping costs yourself. Except for personalized articles as well as earrings and other hygiene articles. More about this

Please send your return to the following address:

Give Love
Linungsstraße 4a,
50354 Hürth

Please add a note with your order number.

You can send all jewelry back without giving reasons.
The exception of this guideline are: earrings, piercings, earrings & personalized articles that had to be created for you.

You can find more about this in our return conditions.

As soon as we have received your return, we check them for damage and defects. If everything is fine, we will refund your money as soon as possible. However, this can take a few days depending on the bank account. Please also take into account holidays where there are no transactions.

Please give this process about 1 week from the times when you send the package back to us.

If your product arrives damaged or do not meet your order, please send us an email and we will send you your desired product again free of charge!
contact

In rare cases, it can happen that a false product is sent to you. After all, we are just people.

Please contact us and we will send you the right product as soon as possible. You send the wrong articles back to us with a free return label. This label will be sent to you.

If you have given a wrong delivery address, please send us an email with your order number and the correction immediately so that we can adjust it accordingly.

Orders are given to the DHL within 2 hours, so there is not much time to process the order.

If you do not receive your package due to a wrong address, the package will be sent back to us. However, you are to arrive for another shipping and pay the shipping itself.

No, the jewelry does not color because our stainless steel jewelry is made of stainless steel and are additionally refined with a layer of platinum or 14-18 carat gold. The jewelry can be worn in everyday situations.

Yes, you will receive a guarantee on our products for two years. However, you can also contact us outside of this period to find a solution.

You can find information about the materials we use here: